Having running water is a must have feature for any residence. For landlords this is one of the most commonly asked questions from prospective tenants and essential for your existing ones. So if the water stops running, you need to have a quick method of updating your occupants!
Accidents happen, and last week a workman accidentally drove through a water-main, unfortunately resulting in loss of water for many nearby residents, including some staying at some of our clients properties.
Thanks to our method of quickly sharing information amongst our 24/7 contact centre staff, we were able to rapidly and efficiently update everyone in our response centre on this accident, and then able to help those calling up to give them up to date information on the incident.
Keeping your tenants informed is one of our many specialties, and is vital to maintaining a happy and honest relationship with your residents, which will ultimately mean less complaints for you.
Our response centre is an excellent solution for landlords or housing associations looking to give their occupants a 24/7 point of contact and information. To see how SPS can help you keep your tenants in the know, contact our team on 08457 62 65 42.