After what was a very busy festive season, we are looking forward to another great year at SPS, continuing our work with existing clients and welcoming new customers, projects and partnerships.
A great end to 2016
With the festive period over, we are happy to report that sites were kept secure and safe over the festive closure. All incidents were responded to within our client’s sla’s and our accredited ARC kept customers informed of any incidents as they happened.
A responsive and reactive service
Our guarding team were kept busy with last minute short duration guarding instructions. All checks over the festive period were complete, without issues, doing a fine job, especially in London and Manchester.
Successful outsourcing
In the reactive repairs call centre, call overflows were in full operation before, during and after Christmas, allowing our customers to meet their KPI’s – well done everyone!
New Year, new home
We were delighted to support multiple housing associations and councils over the festive period, either getting homes ready for new lets, in early December or taking thousands of reactive calls over the shut-down period.
Round the clock surveillance
Towers and CCTV are great preventative measures and all SPS systems were doing their jobs perfectly over Christmas and New Year, silently monitoring and deterring across the UK.
A Safe Place is not just for Christmas
We are delighted to continue our participation in the Safe Places Scheme – a programme which offers a safe place and secure location to those who may feel uncertain, vulnerable or concerned when out in their community.
We would like to wish you all a healthy and successful 2017. We enjoy what we do at SPS however we can’t do it without you, so thank you to all of our customers and staff for your continued support.